Did you know? 44% of users leave websites without contact details
Posted on 20th July 2021
That’s right – nearly half of your website visitors will leave your site if they can’t find your contact information or a phone number.
Having easily accessible contact details is a must if you want to convert visitors into customers. Users are impatient, and expect to find the information they’re looking for as soon as they land on your website.
Having up-to-date and thorough contact information displayed on your site also helps to establish trust by showing people that you are a real business they can get in touch with or pay a visit to. In fact, 54% of online users believe a lack of contact information reduces a brand’s credibility, causing them to visit a competitor’s site instead.
Don’t forget to check that your contact information is always available on your website – at the very least, these details should be displayed on your contact page so that potential customers can quickly reach you.
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